Shipping policy
Orders are typically shipped within 3-5 business days of your completed transaction. You will receive shipping and tracking information via email. The OBEY GIANT Shipping Dept. is closed on the weekend.
Once a label has been created for your package you will receive a notification email with instructions for tracking your package. Please check your junk email folder if you have not received it.
You are responsible to make sure you receive your order. If it has been three weeks since you placed your order and you still have not received it please contact us immediately by sending an email to: Orders@Obeygiant.com. Please provide your Order ID Number and the name as it appears on the order to expedite our reply to you. We are not responsible for your order after the claim deadline has passed. The deadline for USPS is 60 days from the date of mailing and the deadline for UPS is 120 days from the date of mailing.
If your package was returned to us we will make 1 attempt to contact you via email. We can hold returned packages no longer than 10 days from receipt.