Our Hands- Our Future Bandana

We strive to process and ship orders within 3-5 business days of your purchase. Once your order is prepared for shipment, we'll send you an email with your tracking number. Domestic orders are typically shipped via USPS or UPS Ground and typically arrive within 1-4 days. For international orders, we use USPS or FedEx Economy International, and delivery usually takes 4-6 days. Shipping rates are based on your shipping address, package size, and value, and we always use the lowest cost shipping carriers available. Insurance fees are included in your shipping cost. International customers are responsible for any Duty and Tax assessed by customs in their respective countries. If you're placing a UK order valued under 135 GBP, taxes will be applied at the time of purchase.

Expedited shipping is available upon request. Please contact us at orders@obeygiant.com to inquire about expedited shipping options.

Damage and Lost Items:
We want to ensure that you receive your items in perfect condition, but if your order arrives damaged or if it's been lost, please follow the steps below:

For Domestic UPS Packages:
If your package arrives damaged, please call UPS at 1-800-PICK-UPS or go to UPS.com to open a damage claim immediately. Make sure to keep the packing materials and the damaged item in the event UPS requires an inspection. Once the claim is approved, we will send you a replacement. The process typically takes about a week from the date you initiated your claim with UPS. Please note that Obey Giant is not responsible for damaged items after 14 days of receipt.

For USPS or FedEx Shipments:
If your item arrives damaged or blemished, please send photos of the damaged items, shipping tube, and your shipping label to Orders@Obeygiant.com within 14 days from the date you received the item. If your package has been lost, please email us at orders@obeygiant.com after 2 weeks from the expected delivery date. To receive a replacement, we must be notified of damages or lost items no later than 14 days from the delivery date.

Please keep all damaged items and packaging for inspection purposes. Obey Giant is not responsible for lost items after 14 days of receipt.

If you have any questions or concerns about your damaged or lost items, please contact us at orders@obeygiant.com.

Thank you for your purchase! To ensure that your print arrives in perfect condition, please follow the instructions below for unpacking:

1. Locate the tab at one end of the tape and gently pull the tape from the kraft paper. Be careful not to rip the paper or the print inside. We do not recommend using a utility knife or any other sharp tool to cut the tape and/or the paper. Do not attempt to remove the print from the kraft paper without first removing the tape.
2. Unroll the print from the kraft paper onto a flat surface. We recommend placing a heavy object on each corner as you unroll your print to help flatten the curled edges in preparation for storage or framing.

Please note that Obey Giant is not responsible for damages caused by reckless unpacking.

Check out this short video for a visual guide on how to unpack your print: [Insert video link]

If you have any questions or concerns about your print, please do not hesitate to contact us at orders@obeygiant.com.

Thank you again for your purchase, and we hope you enjoy your new artwork!

We recommend storing your print flat in an acid free archival paper or plastic.  We recommend you speak to a professional framer for the best solutions for maintaining your print.